Understanding the Need: The First Step in an Industrial Automation Project

Every automation project is unique. Even before we start talking about robotics or mechanical design, there is one essential step: understanding the customer’s needs.

With this in mind,the UNISTA teams met with Rémy COLLA, the CEO of Savonnerie de l’Atlantique, a company that specializes in the manufacture and packaging of soaps.

The goal of this first meeting was clear: to identify the challenges of the project in order to design a solution that was perfectly suited to the constraints of the production site.

A Crucial Listening Phase

At UNISTA, the design of a custom machine always begins with a thorough understanding of the customer’s industrial environment.

During our initial discussions, our teams analyze, in particular:

– production constraints;
– expected production rates;
– the various formats to be supported;
– the location of the future machine;
– the company’s development objectives.

This phase makes it possible to define precise specifications and lay the groundwork for a coherent project.

Turning Needs into Technical Solutions

Once the requirements have been identified, our preliminary design team takes over.
Under Fabien’s leadership, initial technical concepts are developed to devise a solution that meets the client’s expectations.

Design of initial plans, technical decisions, feasibility analysis, and development of the commercial proposal: each step is carried out with a common goal in mind— to develop a custom-built machine capable of sustainably supporting the customer’s industrial performance.

 

A collaborative project

The success of an automation project depends first and foremost on communication between the client and our teams.

Throughout this initial phase, discussions with Savonnerie de l’Atlantique helped refine the technical choices and develop a solution perfectly tailored to the site’s needs.

Because a high-performance machine is, above all, one designed with the user in mind.

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